Privacy Policy

Privacy Policy – Jun88

Introduction

Jun88 acts as the data controller and processor for personal information collected in connection with the use of its online gambling platform. This Privacy Policy explains what information we collect, how we use it, when we share it, and the rights you have to access or control your data. Our processing complies with applicable data protection laws and aims to protect the security and integrity of your information as you engage with Jun88 services.

What information we collect

• Identity data: full name, date of birth, username, and login credentials you create or use to access your account.
• Contact data: email address, telephone number, and postal address.
• Identity verification documents: government-issued identification, such as a passport, national ID card, or driver’s license, as required for KYC checks.
• Payment data: payment method identifiers (tokenized cards, e-wallet IDs) and related transactional references. We do not store full card details unless required by applicable law or payment provider requirements.
• Transactional data: deposits, withdrawals, wagers, balances, winnings, refunds, and related dates/times.
• Technical data: IP address, device identifiers, browser type, operating system, language preferences, and other technical attributes gathered when you interact with our site and services.
• Gambling activity data: games played, bets placed, session duration, outcomes, and behavioural indicators related to gameplay.
• Communications: correspondence with customer support, chat transcripts, and feedback you provide through surveys or forms.
• Marketing preferences: opt-in/opt-out choices and consent records for direct marketing and profiling where applicable.
• Geolocation data: approximate location derived from your device for compliance and geolocation restrictions.

How we collect information

We collect data through the following channels:

1. Directly from you: during account creation, identity verification, deposits, withdrawals, and when you contact us for support.
2. Automatically: through cookies, device fingerprinting, and logs as you interact with our platform to improve security and service quality.
3. From third parties: payment processors, identity verification providers, hosting services, and analytics partners to support KYC, AML, fraud prevention, and service optimization.

Purposes of processing

1. Provide, operate, and maintain Jun88 services including account management, wagering, and payment processing.
2. Verify your identity and age to comply with legal and regulatory obligations (KYC/AML), and to prevent fraud and money laundering.
3. Process deposits, withdrawals, and payouts; calculate winnings and issue payments in accordance with applicable laws and your chosen payment methods.
4. Communicate with you about account activity, updates, and support matters; respond to inquiries and resolve issues.
5. Analyze and improve our services, including product development and personalized experiences, through anonymized or pseudonymized data where feasible.
6. Provide marketing communications and promotional offers (where you have consent or where permitted by law) and tailor content to your preferences.
7. Ensure security, integrity, and fair play by monitoring activity, detecting anomalies, and enforcing our terms and policies.
8. Comply with legal, regulatory, and contractual obligations, including reporting, record-keeping, and cooperation with authorities where required.
9. In the event of corporate transactions, such as a sale or restructuring, share data with potential buyers under appropriate confidentiality safeguards.

Legal bases for processing

• Performance of contract: processing required to provide and maintain the Jun88 services you use.
• Legal obligation: processing necessary to comply with applicable laws and regulatory requirements (e.g., KYC/AML, financial reporting).
• Consent: processing based on consent for activities such as marketing communications and certain profiling activities.
• Legitimate interests: security, fraud prevention, risk assessment, system integrity, and service improvement, where such interests do not override your fundamental rights.

Sharing and disclosure of your data

We may share your information with the following categories of recipients and entities:

• Service providers: payment processors, identity verification services, IT and data hosting providers, analytics services, customer support platforms, and marketing partners acting on our behalf under contractual obligations to protect your data.
• Regulators and law enforcement: when required by law, regulation, or a valid legal process, or to investigate suspected wrongdoing or to ensure compliance with our terms and policies.
• Affiliates and corporate transactions: within the Jun88 group for the purposes of administration, compliance, and service delivery, or in connection with a merger, acquisition, or asset sale, subject to appropriate data protection safeguards.
• Third-country transfers: where data is transferred to jurisdictions outside your home country, we implement legally recognized safeguard measures (e.g., contractual clauses and other protections) to ensure an adequate level of data protection.

International data transfers

When data is transferred outside your country or the European Economic Area, Jun88 applies safeguards designed to protect your information in accordance with applicable data protection laws. We assess transfer mechanisms and implement protective measures to preserve data confidentiality and security intrinsic to the processing purposes described in this policy.

Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. In general, required retention periods include:

• Account records and identity verification information for a minimum of five (5) years after account closure or last activity, unless a longer period is mandated by law.
• Transaction data (deposits, withdrawals, winnings, and related records) for at least seven (7) years to satisfy regulatory and auditing requirements.
• Supporting documentation for AML/KYC checks for the period required by applicable regulations and supervisory authorities.

Security of your data

Jun88 employs reasonable and proportionate security measures to protect personal data, including:

• Encryption of data in transit using TLS; encryption at rest where technically feasible;
• Access controls and unique user authentication requirements;
• Regular security assessments, monitoring, and incident response procedures;
• Security reviews of third-party providers and contractual data protection obligations.

Your rights

You may exercise your data protection rights, subject to applicable law, by contacting us as described below. You may have the right to:

• Access your personal data and obtain a copy;
• Rectify inaccurate or incomplete data;
• Request erasure of data where lawful, or restrict processing in certain circumstances;
• Object to processing based on legitimate interests or to direct marketing, where applicable;
• Port your data to another controller where technically feasible;
• Withdraw consent for processing where consent is the basis for processing, without affecting the lawfulness of processing based on prior consent.

Requests regarding data access, correction, deletion, or portability should be directed to the contact channels listed below. We may require verification of identity before fulfilling certain requests and may apply exemptions under applicable law.

Marketing and cookies

We process data for marketing purposes with your consent or where allowed by law. You can opt out of marketing communications at any time via the unsubscribe links or by contacting us. We use cookies and similar tracking technologies to personalize content, measure site performance, and analyze traffic patterns. You may adjust your cookie preferences through the platform's settings; some cookies are essential for site operation and cannot be disabled.

Minors

Jun88 does not knowingly process personal data of individuals under the legal age to gamble. We implement age verification steps and restrict access to underage users in accordance with applicable laws.

Changes to this policy

We may update this Privacy Policy from time to time. If material changes are made, we will provide notice within the platform or by other appropriate means. The policy was last updated on November 14, 2025.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact Jun88 at:

• Email: [email protected]
• Support: [email protected]